Dear CEO for Payments firms

Another Dear CEO letter from the FCA last week, this time a broad brush of regulatory matters for Payments firms. There are a lot of findings in this one, so it’s a little longer than usual, but with simple structure and probing self assessment questions we think it will be useful. They key themes coming out this time are:

  • Safeguarding

  • Prudential

  • Wind down planning

  • Money laundering and sanctions

  • Fraud

  • Governance

  • Operational resilience

  • ESG

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FCA Dear CEO letters on Consumer Duty for retail firms