FCA Dear CEO letters on Consumer Duty for retail firms

In early March the FCA issued a flurry of Dear CEO letters focussed on Consumer Duty implementation across Retail Finance, Motor Finance and Credit Brokers. Use our practical Regulatory Gap Analysis, which sets out some key themes and business questions to ask yourself, to help you navigate through the issues and self assess your framework. 

Note that the document has three tabs in - one for each sector.

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Dear CEO for Payments firms

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Diversity & Inclusion - outcomes of the FCA's multi-firm review